Tara Tsang

product designer @ SurveyMonkey | design mentor @ Humber College

currently designing for data analysis & AI-driven experiences

Transformation (SurveyMonkey, ongoing)

Co-led multiple cross-organizational projects to develop solutions, design guidelines, and secure stakeholder buy-in for standardized, reusable patterns across the platform (the first of their kind in 25 years of SurveyMonkey history).

Custom columns (SurveyMonkey, 2024)

Laid the groundwork for future projects (e.g. automated recoding) by establishing the technical foundation and user workflows for customizing columns.

Accessibility education (Loopio, 2023-2024)

Spearheaded internal accessibility training workshops, while maintaining a centre of excellence for accessible design system components, design annotations, and testing protocols.

Loopio where you are (Loopio, 2023)

Made enterprise content libraries accessible—complete with generative AI customization & summarization capabilities—for sales professionals at any point in their selling journey.

Proactive review management (Loopio, 2022)

Optimized review workflows with accurate usage tracking—a handful of small, impactful wins that yielded rave reviews + boosted annual NPS scores.

MedMe Health, 2021

COVID happened. Designed & shipped a pharmacy intake system that enabled access to care (during the changing vaccine rollout criteria) for 7M+ Canadians.